Privacy Policy
The protection of your personal data is important to us.
Please take some time to read this Privacy Policy (hereinafter “Policy”) and find out how the company the Technical Office of Elevators Cholidis with No. G.E.MI 120822605000 . based at Navarinou 19, Stavroupoli P.K. 56430, tel. 2310651555, email: [email protected] (hereinafter referred to as the Technical Office of Xollidis Elevators or “we” or “our”), acting as Data Processor, collects, stores, uses and generally processes personal data. »), which you submit when visiting, registering or using the website https://xolidislift.gr/ or when concluding and executing a contract with us.
For any issue related to the processing of your Data you can contact us at:
- tel.: 2310651555 – Legal Department
- email: [email protected]
- address: Navarinou 19, Stavroupoli PO Box 56 430 Thessaloniki
- A few words about the Technical Office of Elevators Cholidis.
The Technical Office of Elevators Cholidis is one of the largest manufacturers of elevators in the European and global market, providing all types of elevators for domestic or commercial use, for persons or goods as well as lifting systems, escalators and walkways, ship and subsystem elevators.
- What is personal data?
The term “personal data” refers to information of natural persons, such as name, surname, postal address, e-mail address, contact phone number, etc., which determine or may determine your identity, hereinafter “Personal Data” or “Data”.
- What is Personal Data Processing?
Any or series of operations performed with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or alteration, retrieval , retrieval, use, communication by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
- What Data do we collect about you?
The Technical Office of Holidis Elevators takes care to collect only the necessary Data, to serve the purpose for which they are intended.
Specifically, we collect:
- Your contact details (phone, landline and mobile, email)
- Tax identifiers, (VAT number, VAT number)
- Financial information (debit/credit card numbers/bank accounts);
- Unique identifiers (ADT, Passport)
- What do we process your data for?
We collect your Data exclusively for the purposes of the services provided by the website https://xolidislift.gr/, the drawing up of contracts for the construction and sale of elevators/escalators or corridors and to serve you in general.
In particular, we use your Data to:
a) to answer your questions, to satisfy the requests you submit through the electronic means of communication,
b) evaluate your reasons for possible future cooperation with you,
c) provide user account services;
d) send our newsletter,
e) enable, through the “Portal”, to create and receive detailed plans and offers.
f) provide construction and installation services of elevators/escalators or walkways and serve you during our cooperation,
g) we also process payments.
- What is the legal basis for the processing of your Data by the Technical Office of Elevators Cholidis?
Your Data is collected:
- with your consent,
- for the fulfillment of the obligations of the Technical Office of Cholidis Elevators arising from the law,
- for reasons of legitimate interests, the Technical Office of Elevators Cholidis,
- for the conclusion or performance of a contract.
- Who are the recipients of your Data?
The Recipients of your Data are our agents and/or subcontractors, in order to support, promote and execute our business relationship (accounting firms, tax firms, consulting firms, programming and internet services, promotional material editing firms).
Also, access to your Data is given to the strictly necessary personnel of the Technical Office of Elevators Cholidis, which is committed to maintaining confidentiality.
- How do we ensure that our partners/agents/subcontractors respect your Data?
Our partners/agents/subcontractors have agreed and contractually committed to:
- observe confidentiality, and bind their counterparts and staff,
- not transfer Data to third parties without our written permission,
- take organizational and technical Data security measures,
- notify us of any incident involving the breach of your Data.
delete and/or return your Data to us, upon termination of our contract and
to comply with the legal framework for the protection of personal data and in particular the General Data Protection Regulation (GDPR).
- Do we send your Data outside the EU?
We do not send your Data outside the EU. If necessary, the transfer will only be made for legal reasons and only in accordance with the GDPR.
- How long do we keep your Data and when do we delete it?
We retain your Data for as long as is necessary to fulfill the purpose for which we have collected it, except for the extension of this time due to our legal claims or legal obligations. Data collected by Cookies, deleted in accordance with the Cookies Policy.
- Is Your Data Safe?
The processing of your Data is permitted only to persons authorized by us, our employees and partners exclusively for the above mentioned purposes.
It must take the necessary and appropriate organizational and technical measures to secure and protect your Data from any form of accidental or unlawful processing both at the physical level and at the level of logical security. , software).
These measures are reviewed and amended when deemed necessary.
- What are your rights?
You have the rights to:
- access to your personal data,
- correction of inaccurate personal data,
- erasure/right to be forgotten,
- portability of your Data,
- restrictions on processing,
- objection/revocation of consent to the processing of your Data..
- How can you exercise your rights?
You can exercise your rights by submitting the completed application forms that you will find here either at the head office of Navarinou 19, Stavroupoli P.K. 56 430 Attn. Legal Department, or at the electronic address (email) [email protected] .
- When do we respond to your Requests?
We respond to your Requests free of charge without delay, and in any event within (1) one month of receiving your request. However, if your Request is complex or there are a large number of your Requests, we will inform you within the month if we will receive an extension of another (2) two months in which to respond.
If your Requests are manifestly unfounded or excessive due to their repetitive nature, the Technical Office of Elevators Cholidis may impose a reasonable fee, taking into account the costs of providing the information or performing the requested action, or refuse to provide. continuation of the Request justifying the response to you.
- Can you address the progress of your Requests?
For more information you can call: +302310651555 – Legal Department.
- Do we use automated capture/including profiling when processing your Data?
We do not make decisions, nor do we profile, based on automated processing of your Data, except in the case of using “cookies” on our website https://xolidislift.gr/, always after your information and consent.
- What is the right to process your Data by us?
The Applicable Law is Greek Law, as formulated in accordance with the General Regulation for the Protection of Personal Data 2016/679/EU, and in general the applicable national and legislative and regulatory framework for the protection of personal data. Competent courts for any arising disputes related to your Data are the Courts of Thessaloniki, Greece.
- How will you be notified of any changes to this Policy?
We update this Policy whenever necessary. If there are significant changes to the Policy or to the way we use your Personal Data, we will publish on our website the update of this one, about the changes that are made in force and we will notify you in any convenient way. We encourage you to periodically read this Policy to know how your Data is protected.